It’s My Business Info

TQM, or total quality management, is a management initiative that emphasises a focus on quality across business activities, implemented through specific techniques and regularly monitored and improved processes.

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We’ve just been shortlisted for the Shell LiveWire entrepreneurial awards (the UK’s ‘hottest young business competition’), and there’s due to be a big gala in Manchester in May, where we’ll have the chance to win a great prize - so obviously our fingers are well and truly crossed for that.

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I’ve avoided watching The Apprentice for years now, simply because I really don’t approve of Sir Alan Sugar’s management and communication style as portrayed on TV.

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Recharged and back from my holiday (though it was tricky to switch off from thinking about ArtStop, a hazard of running your own business is that it takes over your life!), I am now in the fortunate position of waiting for new leads generated by recent press coverage to bear fruit!

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Developed from Japanese work practices, a quality circle is a small group of employees who voluntarily meet at regular intervals to identify, analyse and resolve work-related problems.

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I met up with Asda now that they’re interested in our product (after years of trying they perhaps were swayed by our Sainsbury’s success!)

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Why should small businesses stick to working alone? Partnership can be a key way of developing your business.

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The Vitality Show caused a mass rush for the business, which was of course great, but it means that things have got rather hectic lately!

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